Política de reembolso

Returns & Replacements Policy

At NOPEYS, we are committed to ensuring your art arrives in perfect condition. Because our Metal, Acrylic, and Canvas prints are custom-produced on demand, we do not accept returns for change of mind. However, we offer a comprehensive replacement and refund policy for order issues.

1. 30-Day Quality Guarantee

If your order arrives damaged, defective, or is lost in transit, you are eligible for a full refund or a free replacement within 30 days of the delivery date.

• Return Window: 30 Days.

• Return Shipping Cost: $0.00 (No cost to the customer for damaged or defective items).

• Restocking Fees: $0.00.

2. How to Request a Replacement

To start a claim for a damaged or defective item, please contact us at support@nopeys.com within 30 days of delivery. Please include:

• Your Order Number.

• Clear photos of the product damage or printing defect.

• Note: In most cases, a physical return is not required once damage is verified via photo.

3. Lost Shipments

If your order is lost in transit, we will issue a replacement at no additional cost once the carrier confirms the loss. Claims for lost items must be submitted within 30 days of the estimated delivery date.

4. Custom & Personalized Art

All custom commissions and personalized pieces are Final Sale once production has begun. We cannot offer refunds or exchanges for these items unless they arrive damaged or defective, as outlined in our Quality Guarantee above.

5. Change of Mind

As each piece is custom-printed for you, we do not offer returns, refunds, or exchanges for "buyer’s remorse," such as ordering the wrong size or deciding you no longer want the product. All regular print sales are final unless the item is damaged or lost.

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Last Updated: March 4, 2026